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Data Retention and Deletion Policy

We are committed to responsible data management.

 

Our Data Retention and Deletion Policy specifies how long we retain your personal data and the procedures for its deletion.

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Key Points:

  • Retention Period: Personal data is retained only as long as necessary for mentorship purposes.

  • Deletion Procedures: Upon request or after the retention period, data is securely deleted.

  • Legal Compliance: We comply with all legal requirements regarding data retention and deletion.

in detail

Effective Date: 09 August 2024
Last Updated: 01 January 2025

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At MentorSphere.Africa, we are committed to safeguarding your personal information and ensuring it is handled responsibly. This Data Retention and Deletion Policy outlines how we collect, retain, and securely delete user data in compliance with applicable laws and best practices.

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1. Purpose of Data Retention

MentorSphere.Africa retains personal data to:

  • Facilitate mentorship pairings and program operations.

  • Ensure compliance with legal and regulatory requirements.

  • Analyze program effectiveness and improve services.

 

2. Types of Data Collected

We collect the following types of data:

  1. Personal Information: Name, email address, phone number, age, and location.

  2. Professional Information: Employment history, education background, and career goals.

  3. Program Data: Notes, feedback, and communications related to mentorship activities.

  4. Usage Data: IP address, browser type, and activity logs for security and analytical purposes.

 

3. Data Retention Period

MentorSphere.Africa retains personal data only as long as necessary to fulfill the purposes outlined in this policy:

  • Active Participants: Data is retained for the duration of the mentorship program.

  • Alumni Data: Certain data (e.g., feedback, program impact metrics) may be retained for up to [Insert Timeframe, e.g., 12 months] after program completion.

  • Legal Requirements: Data required for legal, tax, or regulatory purposes may be retained for a longer period as mandated by law.

 

4. Data Deletion Process

MentorSphere.Africa offers the following options for data deletion:

  1. User-Initiated Deletion:

  2. Automatic Deletion:

    • Personal data is automatically deleted after the retention period unless required for legal purposes.

  3. Secure Deletion Methods:

    • Data is permanently deleted using secure methods to prevent recovery or misuse.

 

5. Exceptions to Deletion

Certain data may be retained beyond the standard period under the following conditions:

  • Legal Obligations: Data required for legal or regulatory compliance.

  • Program Analytics: De-identified data may be retained for research and reporting purposes.

 

6. User Rights

Participants have the right to:

  • Access: Request a copy of the data we hold about them.

  • Correct: Update or correct inaccurate data.

  • Delete: Request the deletion of personal data, subject to exceptions outlined above.

To exercise these rights, please contact us at info@mentorsphere.africa.

 

7. Data Security

MentorSphere.Africa employs robust security measures to protect your data from unauthorized access, alteration, or deletion. These measures include encryption, secure servers, and restricted access protocols.

 

8. Changes to This Policy

MentorSphere.Africa may update this Data Retention and Deletion Policy periodically. Participants will be notified of any significant changes via email or platform announcements.

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Protecting Your Privacy


By adhering to this policy, MentorSphere.Africa ensures that your data is managed responsibly and transparently. Our commitment to security and privacy reflects our dedication to fostering a trustworthy mentorship environment.

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